Privacy Policy
‘Gift Box Hampers’ provides exceptional products in beautiful gift hampers sent Australia-wide. Our website is designed to make shopping for quality gift hampers online convenient and easy for our customers.
‘Gift Box Hampers’ is committed to protecting and respecting the privacy of our customers. This commitment is demonstrated through our privacy policy.
As you shop for gift hampers for your loved ones, you are guaranteed that we exercise transparency in our privacy practices.
Privacy Policy
What information does ‘Gift Box Hampers’ collect?
We collect personal information and anonymous information.
More specifically, we gather the following categories of information:
- Registration information you provide when you create a ‘Gift Box Hampers’ account for express checkout of gift hampers. It includes your email address, billing information, contact information, and company information.
- Transaction information you provide when you check out gift hampers. Contact details of the recipient of gift hampers you ordered are also included.
- Information you provide when you send a message or contact us through our live chat.
- Contact information you provide when you subscribe to our newsletter and other information relevant to customer offers and/or surveys.
- Information about your use of our services, which includes but not limited to your browsing information (such as your IP address and browser type) and data about your computer (such as your operating system and software installed on your computer).
How does ‘Gift Box Hampers’ collect information?
We gather information you submit when you create an account, check out gift hampers, participate in promos and surveys, and contact our team for enquiries and other concerns.
We also collect information courtesy of technology like cookies.
Cookies here are not the yummy baked goodies. These are small files that are kept on the hard drive of your computer. Cookies allow web applications to analyse web traffic and identify websites you use.
It will enable ‘Gift Box Hampers’ to recognise you every time you visit our website and respond to you as an individual.
Through cookies, we can keep track of your preferences, the personalisation you have done, and tailor your experience with us based on your needs, without requiring you to type a password each time. In short, cookies help us deliver a user-friendly website to you.
You can accept or decline cookies by adjusting your browser settings. However, please note that choosing to decline cookies may hinder you from taking full advantage of our website.
How does ‘Gift Box Hampers’ use the gathered information?
Your information is processed at our office and warehouse in Traralgon Victoria, and stored by The Search Engine Shop
Third parties such as Google, Woo-Commerce and PayPal may process your information on our behalf.
The pieces of information we gather are used to understand your needs and provide you quality service.
These are primarily used for internal record keeping and delivery purposes.
We may also use the information to send promotional emails about new gift hampers and other products, special offers, and other information that might strike your interest. In some instances, we may also contact you for market research purposes in order to customise our website, products, and services according to your needs and preferences.
Information we gather through cookies are used for statistical analysis only, through platforms such as Google Analytics.
In no way do we or can we gain access to your computer files or any personal information, other than the information you provide to us.
With whom does ‘Gift Box Hampers’ share the gathered information?
Your personal information is kept confidential and is not shared with any third party, without your permission.
Our website may contain links to third party websites, which we think might interest you. Please note however that once you leave our site, the information you share with other websites are subject to their privacy practices. Their privacy policy is different and not covered by our privacy policy.
How does ‘Gift Box Hampers’ secure your information?
We are dedicated in ensuring that all information you provide to use are secured. To protect your information from unapproved access or disclosure, we have placed appropriate managerial, physical, and electronic measures.
We use PayPal for processing credit card payments, and details of their Privacy Policy can be found here. Also Stripe Payments
How can you control your personal information when shopping for gift hampers with us?
We provide you the ability to restrict us in the collection, use, and sharing of your information. You can do so through the following ways:
- You may edit, update, or delete your registration account with us.
- In filling out forms in our website, you can indicate that you do not want us to share your information with anybody by ticking the box provided for that purpose.
- You may modify your subscription, newsletter, and notification settings anytime.
- Send us an email at [email protected] for any access or amendment request to your personal information
- Send us an email at [email protected] if you believe any of your personal data we hold is incorrect or incomplete, and would like to see this information, rectify it or have it deleted.
- If you are not satisfied with our response or have any other concerns, please contact the Australian Information Commission.
By buying our gift hampers and services, you consent to our collection, use, and disclosure of any information you give.
Any information you provide will be used only in accordance with this privacy policy.
‘Gift Box Hampers’ may change this privacy policy from time to time as we see fit.
Notice will be given to you on material changes.
Thank you for taking the ti...More
Thank you for taking the time to share your wonderful feedback regarding our service. We are thrilled to hear that you found our efforts absolutely fantastic and that we were able to exceed your expectations.
At Gift Box Hampers, we strive to provide exceptional service, and it is gratifying to know that our commitment resonates with our customers. Your kind words motivate us to continue going above and beyond in all that we do.
We appreciate your support and look forward to serving you again in the future!
Daryn & Merilyn
Thank you for taking the time ...More
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that both your 'Get Well' hamper and the previous one sent to your daughter were well-received by your family.
It is particularly gratifying to know that We were able to assist you promptly and flexibly during your orders. We pride ourselves on providing exceptional customer service, and it is heartening to see our efforts recognised.
Your strong recommendation means a great deal to us, and we look forward to serving you again in the future. Should you need any further assistance or have any questions, please do not hesitate to reach out.
Warm regards, Daryn & Merilyn
Thank you for taking the tim...More
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our hampers to be amazing and that our service met your expectations.
It is especially gratifying to know that we provided you with fantastic support throughout your order process. We appreciate your recognition of his efforts in ensuring that all your bulk hampers were delivered promptly.
Your recommendation means a great deal to us, and we look forward to serving you again in the future. Should you have any further questions or require assistance, please do not hesitate to reach out.
Warm regards, Daryn & Merilyn
Thank you for your glowing r...More
Thank you for your glowing review! We are delighted to hear that you had such a positive experience with our services. Your high recommendation means a great deal to us.
We take pride in offering an easy ordering process and the ability to create custom hampers tailored to our customers' needs. It is wonderful to know that you found our pricing reasonable and appreciated the quick shipping and delivery.
Most importantly, we are thrilled that our customer service made a lasting impression on you. Our team is dedicated to providing the best support possible, and your kind words affirm our efforts.
We look forward to serving you again in the future!
Warm regards,
Daryn & Merilyn
Thank you very much for your k...More
Thank you very much for your kind words and positive feedback regarding our service! We are thrilled to hear that you found the ordering process easy and appreciated the personal updates we provided throughout your experience with us.
Your encouragement means a great deal to our team, as we strive to maintain high standards in our customer service. We are committed to ensuring that every interaction is seamless and enjoyable, and it is rewarding to know that we have met your expectations.
We sincerely appreciate your well wishes for our business, and we look forward to serving you again in the future!
Best regards, Daryn & Merilyn
Supporting local suppliers is important to us, and we are thrilled that our offerings resonate with customers like you who appreciate gifting unique items back home in Gippsland.
Your kind words motivate us to continue providing exceptional products and service.
Regards, Daryn & Merilyn
Regards, Daryn & Merilyn
Best regards, Daryn & Merilyn
Warm regards, Daryn & Merilyn
We appreciate your support and look forward to serving you again in the future.
Warm regards, Daryn & Merilyn
Thank you for taking the t...More
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our customer service excellent and that we were able to post your hamper promptly, especially during such a busy time as Christmas.
Your kind words motivate our team to continue delivering exceptional service and timely deliveries. We truly appreciate your support and look forward to serving you again in the future. Wishing you a wonderful holiday season!
Best regards, Daryn & Merilyn
Thank you very much for you...More
Thank you very much for your kind words regarding our hamper! We are thrilled to hear that you found it to be one of the best you have ever sent. It is always our goal to create exceptional products that bring joy during special occasions.
We appreciate your continued support and trust in us, especially as you send hampers each year. Your feedback motivates us to maintain high standards and continually improve our offerings.
Wishing you a Merry and Safe Christmas as well! We look forward to serving you again in the future. Warm regards, Daryn & Merilyn
